Any and all custom and prototype parts bear no warranty.
All production products manufactured by Axis Industries USA comes with a 1 year warranty. We guarantee our product to be free of manufacturing defects. Due to the intended use of our product, our warranty does not cover product damaged sustained from offroad use or accidents.
Product hardware and accessories (latches, lights, bolts, etc...) are not covered under any part of our warranty.
All warranty claims will need an RMA number before it can be returned. Any package without an RMA number will be returned to sender, at sender's expense.
Upon our receipt of the damaged product it will be replaced or repaired at our discretion. The warranty only applies to the original purchaser of the product; all names of customers are held in a database for reference. All returns will be checked and any modifications made to any of these products will void the warranty.
Installation labor, paint, powdercoat, or any other finishes are not covered by warranty. We do not cover shipping, insurance or any import fees, duties and taxes for the returned product. If after inspection, we found the product to be defective in materials or workmanship, we will at no cost repair or replace the defective product with the same or comparable product on a “best-effort” basis.
This warranty does not cover incidental or consequential damages such as damage to or loss of directly or indirectly caused by the product. Please contact us about product failures regardless of reason. We are extremely fair, but ultimately have the right to refuse any warranty claim.